The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
It would be impossible to find any Houston electricity plan that doesn’t get at least part of its electricity from renewable energy sources.  Traditionally, renewable energy has been more expensive than other energy sources.  But that gap has now narrowed substantially.  Green energy plans are competitive with traditional plans and often can be found with cheaper electricity rates than non-green plans.
It would be impossible to find any Houston electricity plan that doesn’t get at least part of its electricity from renewable energy sources.  Traditionally, renewable energy has been more expensive than other energy sources.  But that gap has now narrowed substantially.  Green energy plans are competitive with traditional plans and often can be found with cheaper electricity rates than non-green plans.
The threat of price spikes have been long in the making, the result of changing economics of power production. The shale drilling boom produced record amounts of natural gas, which pushed prices to all-time lows and made gas-fired plants cheaper to operate than coal. Renewable energy such as wind is also producing abundant amounts of electricity at a lower cost than coal.
If you live in the greater Houston area, there are over 60 different energy suppliers competing for your business. Many of these providers have websites that are confusing and difficult to navigate, their rates buried in misleading advertising and dense jargon. Who has the time to sort through and keep track of options across all these different sites?
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